Terms and Conditions for Motion Design Services

Apr 9, 2024

Introduction

Welcome to Grimvoxel's Motion Design Services. By commissioning work from us, you agree to the following terms and conditions. Our commitment is to provide high-quality motion design services tailored to your unique needs.

Project Brief and Scope

  • Initial Consultation: We will begin with a consultation to discuss your project needs and objectives.

  • Project Proposal: Following our consultation, a detailed proposal outlining the project scope, deliverables, and timelines will be provided.

  • Scope Changes: Any request to alter the project scope must be submitted in writing via email (soraya@grimvoxel.studio). Such changes may affect the overall project cost and timeline.

Pricing and Payment Terms

  • Pricing Structure: Projects are priced based on the complexity, duration, and specific requirements. A detailed quote will be provided after the initial consultation.

  • Additional Charges: Additional charges will apply for extra iterations beyond the agreed number, major briefing changes, and rush work.

  • Payment Schedule: Payments are typically structured as 30% upfront, 40% at the project midpoint, and 30% upon completion. Preferred payment option is bank transfer.

  • Alternatively, payments are due as per the schedule outlined in the project proposal or invoice. Specific payment milestones will be agreed upon before the commencement of the project, and adherence to this schedule is expected.


Late Payment Fee

  • In the event of a late payment, a non-compounding late fee of 8% of the total invoice amount will be applied monthly to the outstanding balance. This fee is intended to cover additional administrative costs and potential financial impacts associated with late payments.

  • Example: If an invoice amount is £1,000 and it is not paid by the due date, a late fee of 8% (which is £80 in this case) will be added to the total outstanding amount. Therefore, the new total becomes £1,080. If the payment is still overdue in the following month, an additional 8% late fee will be calculated on the original invoice amount (£1,000), not on the accumulated total, and so on each month until the invoice is paid.

  • It is our policy to avoid late payment situations by providing clear communication and reminders as the due date approaches. However, this late payment fee is necessary to ensure that our business operations can continue smoothly in the event of delayed payments.


Revision and Iteration Policy

  • Included Revisions: Each project includes two rounds of revisions. Additional revisions will be charged at £35 to £50 per round. This amount varies according to the complexity of iteration.

  • Impact on Timeline: Excessive revisions may result in project delivery delays.

Timeline and Deadlines

  • Project Schedule: A detailed schedule will be provided and agreed upon at the project's outset.

  • Client Delays: Delays in client feedback or material provision may result in project delivery delays, for which we cannot be held responsible.

Cancellation and Termination Policy

  • Cancellation by Client: If a project is canceled by the client, the upfront deposit is non-refundable, and additional charges may apply based on the work completed.

  • Termination by [Your Business Name]: We reserve the right to terminate a project if there are significant breaches of these terms, with written notice.

Intellectual Property Rights

  • Ownership: All intellectual property rights of the created content remain with Grimvoxel Studio until full payment is received.

  • Usage Rights: Upon full payment, the client receives full usage rights, though Grimvoxel Studio retains the right to use completed projects for promotional purposes, like portfolio and showreel.

Confidentiality Clause

We assure confidentiality regarding all client materials and communication. All project-related information will be handled with strict confidentiality.

Liability and Indemnification

 Grimvoxel Studio shall not be liable for any indirect or consequential loss. The client agrees to indemnify  Grimvoxel Studio against any claims arising from the provided services.

Dispute Resolution

Any disputes related to these terms and conditions will be resolved through mediation before pursuing legal action.

Governing Law

These terms and conditions are governed by the laws of England, United Kingdom, and both parties agree to submit to the jurisdiction of England, United Kingdom courts.